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Conditions of use ecommerce Alma-cubana.com - .it - .es

Terms of sale General conditions of sale for purchases of www.alma-cubana.com, .it, .es

-How to Buy
-Conclusion of the contract
-Warranty for defective goods
-Right of withdrawal
-Information and complaints
-Applicable law and dispute resolution

Abstract: The offer and sale of products on the website http://www.alma-cubana.com .it .es are regulated by the following terms and conditions of sale. Products purchased on the Site are sold by:
            Footprint  Alma Group S.r.l P.IVA IT08338191219 Via G.Bonito 13, Casoria 80026 Casoria(NA)  


1."Customer" is the purchaser of products that covers the capacity of consumer, meaning those individuals and legal entities that purchase and acting for purposes unrelated to business or professional activity;
2."Site" is the set of web pages related to http://www.alma-cubana.com .it .es;
3."Prices" are the costs of the products listed on the site;
4."Shipping and delivery" are the costs of the products;
5."Specials" are sales made by http://www.alma-cubana.com .it .es to special conditions for all or part of the products and for limited periods of time;
6."Shopping" is the virtual container on the site of the Products selected by the customer for the purchase;
7."Sales" are the rules herein governing the relationship between the customer and http://www.alma-cubana.com .it .es for the purchase of Products
8."In Stock" items directly shipped from our store within _24_ hours at your home;
9."Articles on order": items that require a delivery time greater because they will be ordered from our suppliers and their subsequent shipment to our and then your home; for these orders will receive notification of the assumption of your order;
10."Delivery": the delivery time within a range that goes from a minimum of _1_ days to a maximum of _7_ days.


The offer and sale on the website http://www.alma-cubana.com .it .es integrate a distance contract governed by Articles. 50 ff. Legislative Decree 6 September 2005, n. 206 (Consumer Code), and Legislative Decree No 9 April 2003. 70 (SO-CALLED Law on Electronic Commerce). The purchase of products is intended for consumers. These Conditions of Sale govern the relationship between the customer and http://www.alma-cubana.com .it .es for the purchase of products on the Site. The customer is required to read the conditions of sale that Alma-Cubana makes available also in order to enable playback and storing remember Conditions in compliance with Art. 12, co. 3 of Legislative Decree. N. 70/2003.

How to Buy

1. For the purchase of products the customer must make the adjustment by entering their personal details, following the instructions provided by the recording program, and will have to complete and submit to Alma-Cubana purchase order in electronic form available on the website following the instructions contained in the Site. purchase orders must be accurately compiled in their entirety.
2.The customer will have to enter the Product / breeders into the "Shopping Cart" and after having reviewed and accepted the contribution towards the cost of delivery, will purchase.
3.The customer has the right to change the amount of products they want to purchase, adding or deleting one or more Products from the Shopping Cart.
4.After this transaction, the customer displays a screen containing a summary of the purchase order, including the delivery charges, by asking for a further confirmation of the purchase process.

Conclusion of the contract
1.With the confirmation of the purchase order by the Customer, the terms of sale and the additional information contained on the website shall be deemed fully known and accepted by the customer.
2.The Order Confirmation by Alma-Cubana sent to you at the email address provided will constitute acceptance of the contract proposal.
3.The contract will be concluded, and will be binding for both parties, when the Order Confirmation will be sent to the customer.
4.The order confirmation sent by email to Alma-Cubana include a mention of the product / s purchased; the indication of the price; the means of payment; delivery costs ...
5.After payment you will receive an email notifying you that receiving the payment (except for the mark) and then decorate the timing for preparation and shipping of your order;
6.If our staff had to find errors in your order or your order is not deemed evadibile in the time and manner required it will be informed immediately, which will show you your order as Cancelled, should you receive this message, please contact us by phone.
7.And 'Any right of the Customer to damages or compensation, and any contract or tort liability for any direct or indirect personal and / or property, caused by the rejection, even partial, of an order or the cancellation due to failure payment within the prescribed period.
8.In the catalog published on the site Alma-Cubana product availability, also being constantly updated it can not be changed in real time and without notice.
9.You are purchasing products visible and described on our site and agree that the images of the products can not be fully representative of its features but may differ in color and its shades, dimensions or accessories in the figure.


1. Product prices are expressed in Euro (€) and US Dollars ($) and are inclusive of all taxes and / or applicable taxes;
2. Product prices are exclusive of delivery charges the amount of which will be provided on the customer in the summary of the purchase order;

3. The price of the product will be shown on the website when ordering. It can not, therefore, detect any increases or decreases in the price, even in relation to sales promotions before or after the purchase order; 4. The customer can choose between two payment mode: by account and / or credit card on PayPal ™; bank transfer and cash on delivery (cost € 4.00)
5. Payment by PayPal ™, the customer must provide the required data to be handled directly by PayPal ™ without having to re-enter your credit card or debit card. PayPal ™ is a leader in online payments.
6. Alma-Cuban does not accept other forms of payment not specified.


- The delivery of products will be made by courier and times will vary depending on the destination, the time when the order will be acquired and the availability of the Products.
- For the goods provided Alma-Cubana delivers the goods to the Courier (SDA or GLS) within 2 working days of receipt of the purchase order.
- Barring unforeseen circumstances the delivery throughout the country will be equal to 2 working days of delivery to the courier. For hard to reach places such as mountain areas, small islands, extreme suburbs, delivery time will be approximately equal to 4 working days.
- Upon shipment you will receive e-mail notification of shipment; you will also receive an e-mail directly from the courier that will inform you of taking charge of your parcel.

Our system will calculate your shipping charges based on certain parameters established by the national carrier but yet the cost of shipping the Italian territory is 7,00 € for multiple purchases. The choice of payment to the carrier (mark) imputes to order an increase of 4.00 euro.
EXAMPLE: 1 pair of shoes cost € 7.00 Shipping
EXAMPLE: 3 pairs of shoes: Shipping cost € 7.00
Delivery times after posting and delays are not dependent on Alma-Cubana who will endeavor to mediate and try to solve any problem related with the courier upon delivery. The customer, with the acceptance of our terms of use, release the soul-Cuban from any liability in this regard. For shipment we use the address provided during registration to the site, then carefully fill the full address field in its entirety.
The following price ranges for dispatch:
Region Price

Italy 7.00 €
Italy MARK 7,00 EUR + 4,00 EUR Total Shipping costs 11,00 EUR
After receiving e-mail notification of shipment the courier will deliver on time depending on the locations to be served. We suggest you contact the carrier directly if you were not in the house to arrange delivery at specific times in order to avoid incurring additional costs.

Warranty for defective goods

Should you find inside your pack goods damaged, we urge you to send within 24 hours of receipt of the parcel an email to our address support@alma-cubana.com with attached photographic documentation relating to damaged goods. The email will also contain the reference to the order number and shipping information. With the opening of the practice we will refund the cost of the goods or, if you prefer, a new shipment of the goods damaged all at our expense.

Right of withdrawal

1-Under and for the purposes of articles. 64 et seq. Legislative Decree no. 206/05 the customer can exercise the right of withdrawal, without penalty and without specifying the reason.
The customer will have to follow these simple steps:
A) Send to ALMA CUBANA within 2 working days of receipt of the product, by registered letter with acknowledgment of receipt, of its wish to terminate the contract; or call us at 0810360280
B) Provide, using a courier of your choice, to shipping the product to Alma Group S.r.l C / O Alma-Cubana Giuseppe Bonito 13 Street 80026 Casoria (NA) carefully packed in original packaging.
B1) ALMA-CUBANA will, by bank transfer or Paypal, the refund on the cost indicated in the purchase order and the initial shipping charges, namely that relating to products for which it was exercised the right of withdrawal within 30 business days following the receipt of the Products.
B3) The exercise of the right of withdrawal will be ineffective if the product is not returned intact, or missing the original packaging, or for the absence of integral elements of the product, or damage to the product for reasons other than transportation.
The customer agrees that in case of dispute, the competent forum will be that of Naples.

Information and complaints

For information or clarification on the conditions of sale and on the products the customer can contact us at +39.0810360280 from Tuesday to Friday, from 10:00 to 13:00 and from 16:00 to 18:00.

Applicable law and dispute resolution

The contract between Alma - Cubana and the customer is governed by Italian law.
In case of bad or dispute between Alma-Cubana and the customer, shall be the Judge of the place of residence or domicile of the consumer if located in Italian territory.
For customers domiciled in states of the European Union will apply Articles. 15-17 Reg. 44/01 EU.
For customers domiciled outside the European Union will be responsible, exclusively, the Court of Naples.